We ask that you use our website to contact our office for all routine matters such as appointment scheduling or requests prescription refill requests billing questions and other non-urgent questions. We will make every effort to respond within one day. If you have not seen a physician recently we ask that you make an appointment for all medical problems. If you need to cancel a scheduled appointment please give our office 24 hours notice
If you need to call our office our staff is available from 9:00 a.m. to 5:00 p.m. Monday through Friday.
In the event of a life-threatening emergency, please go directly to the nearest emergency room, (by ambulance if appropriate), and advise the staff that you are our patient. If you are having a medical problem after hours or on Sundays and Holidays, please call the regular office number. A doctor will then be contacted through the answering service.
Insurance and Office Payment
Our practice participates in many insurance plans. An updated list is available on this web site or by contacting our office. Since each plan has different requirements and coverage limitations and exclusions it is the responsibility of the patient to understand and meet the requirements of their individual plan. Most patients will have a "co-pay" (a portion of their charges which is not covered by insurance). Those covered by Medicare and some other insurance plans may have "deductibles" as well.
Many insurance plans and Medicare do not consider "routine" check-ups (those performed without regard to a specific medical problem) or "screening" laboratory studies to be covered services. Co-pays deductibles and non-covered charges are payable at the time services are rendered. Our billing staff is available to assist you with questions you may have about coverage conditions and payment arrangements. We accept payment by cash, personal check, Visa, MasterCard, Discover and American Express.
Returned Check Policy
There is a fee of $20 for any check returned by the bank.