Frequently Asked Questions

Have questions? You’re not alone. Our FAQ section covers everything from scheduling appointments and insurance details to therapy timelines and telehealth services—giving you the clarity and confidence you need before your first visit to our office.

Our office is open:

Monday – Friday: 9:00 AM – 5:00 PM

Saturday & Sunday: Closed

If you need to cancel or reschedule your appointment, please give at least 24 hours’ notice.

Seasonal allergies tend to cause sneezing, itchy eyes, and clear nasal drainage, while sinus infections usually come with facial pressure, thick mucus, and sometimes fever. You can learn more from the CDC’s guide to sinus infections.

Sublingual allergy drops are widely used and recommended by specialists but are not FDA-approved in the U.S. yet. The American Academy of Allergy, Asthma & Immunology (AAAAI) offers detailed information on this treatment option.

Difficulty understanding speech, needing higher volume, or avoiding social situations may indicate hearing loss. Learn more from the National Institute on Deafness and Other Communication Disorders (NIDCD).

Options range from behind-the-ear to completely-in-the-canal devices. Your audiologist will help you choose the best fit. Visit Mayo Clinic’s guide to hearing aids for an overview.

Obstructive sleep apnea is often caused by airway collapse during sleep and is more common in people who are overweight or have enlarged tonsils. Learn more from the American Sleep Apnea Association.

Not always, but chronic loud snoring can be a symptom of obstructive sleep apnea. A sleep evaluation may be recommended. The Sleep Foundation offers a helpful overview.

Treatment may include medications, nasal sprays, or procedures like balloon sinuplasty or endoscopic sinus surgery. For more info, see ENT Health’s sinus surgery guide.

Yes—chronic inflammation from allergies or asthma can lead to nasal polyp growth. Visit the AAO-HNS site for more details on nasal polyp treatment.

Yes, our office is fully handicap accessible. We are committed to providing a safe, welcoming, and inclusive environment for all individuals and families.

We are in-network with select insurance providers and offer superbills for reimbursement. Contact our office for details, please call us at (845) 294-0661

Yes, we offer secure and convenient teletherapy sessions for many of our services. Teletherapy allows you or your child to receive high-quality care from the comfort of home using a computer or tablet with internet access.

Contact Us Today

To schedule a consultation, call (845) 294-0661 or schedule an appointment or Log in to our patient portal to message our office directly.